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How to Maximize Revenue by Sending Targeted Promotions to Customers by Infor CRM
October 23, 2009 - (Free Research) This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.
Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc.
October 19, 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
IBM Virtual Conference Series by IBM
September 23, 2009 - (Free Research) Our Virtual Conference Series, designed to put you in touch with industry experts, will help you discover how IBM can provide you the innovative technology and world-class expertise to set you on the right path for years to come.
Branch Modernization by Microsoft
June 01, 2009 - (Free Research) Your organization can reduce information technology (IT) costs, improve IT service levels, and enable new business scenarios by adopting best practices that will enable you to modernize your branch infrastructure. These best practices presented in this paper include virtualization, centralized management, and increased network efficiency.
IT Briefing: Why Would You Use Citrix XenDesktop and XenApp Together with HP StorageWorks? by HP, Citrix, and Intel
November 16, 2009 - (Free Research) This IT Briefing describes XenDesktop and XenApp, and how they work together. You'll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you'll learn how Intel vPro technologies enhance client virtualization.
Getting Control of Electronic Discovery by FTI Technology
December 01, 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.
BSD Group’s Oracle Extension for Rational Performance Tester Demonstration by IBM
October 06, 2009 - (Free Research) This quick demo gives you a great overview of the look and feel of BSD Group’s Oracle Extension for Rational Performance Tester, its features, and its capabilities. This plug-in will help you capture, record and playback transactions using Oracle NCA technology. View the demo now to learn more about increasing application visibility during testing.
SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.
Document Automation Strategies in a SaaS Environment by Esker Inc.
September 2009 - (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
Application Whitelisting: The Must Have Technology for Security and Compliance Today by McAfee, Inc.
September 2009 - (Free Research) In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee's Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs.
Microsoft Online Services Business Value by Microsoft
June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation
November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG
February 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the
SAP® Business One application. Read this white paper to learn more!
Go Green with Ease: Five Steps for Small IT Shops by Cisco Systems, Inc.
February 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.
Converting Information Into Cash For Retail by Sterling Commerce
September 2009 - (Free Research) This paper gives tips on how CIOs and LOB executives can close the gap between them when it comes to an organization’s ability to most strategically utilize technology to optimally leverage the value and power of information for the success of the organization.
The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.
August 2009 - (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
Get Ahead with a Business Communications Network by Cisco Systems, Inc.
August 2009 - (Free Research) Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc.
April 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC®
Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
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