WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.

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Business Intelligence Solutions | Business Process Management (BPM) | Customer Service (General) | Enterprise Resource Planning (ERP) | Business Planning | Customer Relationship Management (CRM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Technology ROI Tools | Enterprise Performance Management/ Balanced Scorecard | Call Center Management

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PRO Financial Solutions for Insurance Companies by Fiserv Insurance Solutions PRO Financial solutions serve as the foundation of the Fiserv Insurance division’s Financial Management and Compliance suite, which encompasses eleven integrated solutions that promote a unified technical environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

ADERANT Expert by Aderant ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Transaction Perspective: Online Business Transaction Performance by Keynote Systems Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Biometric Time Clock III by GHG Corporation GHG's Biometric Time Clock III is a time and attendance terminal that utilizes the latest proven fingerprint recognition technology.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Midsize Manufacturers Hold Own in Configuration Management by PTC Small/Med Product Development February 2008 - (Free Research) Aberdeen Group’s Configuration Management Report identifies the approaches that leading companies take to manage their bills of material (BOMs) and product configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streaming Perspective: Hosted Streaming Quality Measurement by Keynote Systems Keynote Streaming Perspective® measures the quality and reliability of streaming media the way your users experience it. With operational monitoring, performance trending, and competitive benchmarking, Streaming Perspective gives you reliable performance data you need to deliver an excellent user experience every time.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ShopVue - Shop Activity/Labor Tracking by Casco Development, Inc. Capable of meeting even the most complex factory requirements, the Shop Activity module allows you to collect labor, scrap, quality, and status data with minimal Operator effort. Realtime updates available to a variety of ERP/MRP system.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Backup = Archive: Can You Tell the Difference? by CommVault Systems, Inc. September 2008 - (Free Research) The way we think about backup and archiving has changed recently. This stems from advances in synthetic and incremental capabilities, as well as a breadth of support for archiving information across data management sources. Think you know the difference? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Enterprise Resource Planning (ERP) Visibility Down to the Plant Floor by Apriso® Corporation (E-mail this company) June 2007 - (Free Research) To support globalization, the ERP evolution has now reached the plant floor, where the desire exists to obtain greater detail and specificity required for continuous process and quality improvement, supply chain visibility and complete product traceability and genealogy across global manufacturing operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Australian Bank’s Integrated IT System Boosts Efficiency, Improves Customer Service by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) CBA deployed CommSee, a customer relationship management platform built on the Microsoft® .NET Framework and the integrated system automates workflow and provides a complete view of a customer. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Capacity Bottleneck Analyzer Standard Edition by VKernel June 2008 - (Free Research) VKernel´s Capacity Bottleneck Analyzer Virtual Appliance immediately builds a list of current RAM, CPU, storage and network bottlenecks in your VMware infrastructure. (DEMO) VIEW ABSTRACT | GO TO DEMO

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders June 2008 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Pervasive Performance Management by Actuate September 2008 - (Free Research) This paper introduces the concept of pervasive performance management, discuss how managers can frame their goals and benchmarks for achieving this objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Capitalizing on Unified Communications in the Call Center by CosmoCom, Inc. November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration by InQuira Inc October 2008 - (Free Research) This e-book offers insights that can help companies embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Digital Asset Solutions for the Media and Entertainment Industry by Akamai Technologies (E-mail this company) If you provide anytime-anywhere online media, you have to overcome irregular traffic, large file sizes, and unpredictable Internet conditions to deliver your media assets quickly and effectively. Akamai Digital Asset Solutions help companies such as CBS, Viacom, Sony Computer Entertainment, and Starz Entertainment Group overcome these challenges.  (SERVICE) GO TO DETAILED REPORT

E-Book: The BPM Payoff by Accenture November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Driving business value with integrated BI and ERP by QlikTech, Inc. September 2008 - (Free Research) In order to make strategic business decisions, organizations need to be able to effectively analyze and understand their data. Read this E-Book and gain valuable insight into how other organizations successfully integrated ERP and BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing the Value of the Green Data Center by Integrating Facilities and IT by IBM October 2008 - (Free Research) White paper provides an overview of green data centers, the significant role played by direct and indirect power consumption, the technology aspects of green data center management. (WHITE PAPER) GO TO WHITE PAPER

e-Book: Content Management Vs. Knowledge Management by InQuira Inc October 2008 - (Free Research) This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today’s markets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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